This white paper explores how technology and data analytics can support and drive improved efficiencies and processes. We can no longer rely on doing things the way we have always done them or measuring success the way we have always measured it. We must ensure that we are measuring the right data points, and then use that data to drive HR decisions around how to use technology to foster workplace collaboration, customize compensation packages, and optimize onboarding and workforce planning. Applying the right metrics will reveal the path forward. Data drawn from Workforce Business Intelligence Board research.
Adina Sapp authored this report. Adina is an IT knowledge management consultant with nearly 20 years of experience as a writer in IT, health care, and education. She has a Bachelor of Arts in English Writing from Whitworth College. All data taken from the 2018 Workforce State of the Industry survey unless otherwise indicated.
Most survey respondents are key influencers for decisions around L&D spending at non-publicly traded organizations of 1,000 people or less, mostly located in one country, for a variety of industries such as health care, manufacturing, professional services, and education.
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